Adding New Shared Network Printer

What two actions can a technician take to add a new shared network printer to a computer?

1. Manually add the printer by name or IP address

2. Install the necessary printer drivers

Answer:

The technician can add the new shared network printer by taking two actions: manually adding the printer by name or IP address and installing the necessary printer drivers.

Adding a new shared network printer to a computer can sometimes be a challenge, especially when the printer is not showing in the list of available printers. In such situations, a technician can follow these two actions to successfully add the printer.

Manually Add the Printer by Name or IP Address

When the shared network printer is not appearing in the list of available printers, the technician can manually add it by entering the printer's name or IP address. This can be done through the 'Add Printer' wizard on the computer. By selecting 'Add a network, wireless or Bluetooth printer' and then choosing 'The printer that I want isn't listed', the technician can input the necessary information to add the printer manually.

Install the Necessary Printer Drivers

In some cases, the missing printer drivers may be the reason why the shared network printer is not being shown in the list. To address this issue, the technician should install any required printer drivers. This can typically be done by visiting the printer manufacturer's website, downloading the latest drivers for the specific printer model, and then installing them on the computer.

By following these two actions, the technician can successfully add a new shared network printer to the computer, allowing for seamless printing capabilities and improved efficiency in the workplace.